It seems everyone is buying Black these days. Thanks to the Black Lives Matter (BLM) movement, financial institutions such as Bank of America and PNC are investing millions in Black entrepreneurs. This past holiday season, more than 20 percent of Generation Z shoppers said they planned to patronize Black-owned businesses and 12 percent planned to shop brands that publicly support the BLM movement. And Oprah featured only Black businesses on her highly anticipated “Most Favorite Things” list in 2020.
For sisterpreneurs, the heightened interest represents a golden opportunity, and if you’ve been thinking of selling something online, the pandemic has given you a homebound and captive audience. For some entrepreneurs, such as Philadelphia-based Sisters From AARP reader Angela Tyler, selling products online has helped them weather the pandemic downturn.
Tyler, 56, a hairstylist for 30 years, lost her entire customer base with the exception of 10 clients during the pandemic. She had created a couple of hair products over the years but never marketed them, so once her styling business dried up, she built a website at NaturesHairFood.com to sell them. “Being online has done wonders for my business as it has driven people to buy my product,” she says.
If you have something to sell, all you need is a blueprint to follow. These three online entrepreneurs share their secrets to success.
Nakia Ramsey, 46
Day job: Executive assistant
Side hustle: Selling homemade candles at MarieMaurice.com
How much she’s earned in a month: $1,000
Nakia Ramsey is a self-described candle junkie so she decided to learn to make candles herself. Once she achieved that feat, the Atlanta resident tried her hand at selling them online and launched Marie Maurice Candle Company.
While she was adept at making candles, running an online business was a different story. She chose Shopify.com to set up her website because it comes with easily customizable templates for selling products online. “Shopify made creating a website so easy,” she says. She particularly appreciated the fact that her customers could subscribe from her site to an email list and she could have Shopify send thank you messages to customers automatically.
Not only did she have to learn how to market herself on social media, but she had to become familiar with such technical skills as staging her photos online. “I went on YouTube and I found out you've got to set your iPhone camera a certain way to take these pictures so that they're clear. You need to download certain apps like Adobe Lightroom to make your pictures look a certain way,” she says. “Captions are important, hashtags are important. All of this stuff you have to think about in order to make the right impression online.”
Keys to her success
She puts in the time. After working her day job from 8:00 a.m. to 5:00 p.m., it’s not unusual for Ramsey to work on her e-commerce business from 7:00 p.m. to midnight. If she isn’t consistent, she pays the price. “This past month, I wasn't putting as much energy into my Instagram or my social media presence, and I haven’t gotten any sales at all. What you put into it is what you'll get out of it.”